Emergency Assistance Contact Information

If you are currently traveling and need assistance or advice regarding your benefits, locating a medical facility, or to arrange a medical evacuation, contact our emergency assistance team available 24 hours a day, 365 days a year.

For Use With These Policies:

Economy, Standard, Luxury, Adventure, USA Only, Basic and Platinum

Inside the U.S.

844-927-9265 (Toll Free)

Outside the U.S

+1 727-264-5657 (Collect Call)

For Use With These Policies:

Silver and Gold

Inside the U.S.

844-945-1468 (Toll Free)

Outside the U.S

+1 519-945-6028 (Collect Call)

In the event of a life-threatening emergency, we recommend contacting local emergency services immediately. Once you are able to, please contact Tin Leg’s 24-hour emergency assistance team.

For a list of emergency assistance services offered by Tin Leg, click here

  • Customer Service

  • Phone: 844-240-1233
  • Email: info@tinleg.com
  • Hours of Operation: 8AM to 10PM ET, seven days a week

  • Emergency Assistance

  • For Use With These Policies: Economy, Standard, Luxury, Adventure. USA Only, Basic and Platinum

  • Inside the U.S.: 844-927-9265 (Toll Free)
  • Outside the U.S.: +1-727-264-5657 (Collect Call)
  • Hours of Operation: 24 hours a day, seven days a week

  • For Use With These Policies: Silver and Gold

  • Inside the U.S.: 844-945-1468 (Toll Free)
  • Outside the U.S.: +1 519-945-6028 (Collect Call)
  • Hours of Operation: 24 hours a day, seven days a week

  • Group Sales

  • Phone: 844-240-1233
  • Email: groupsales@tinleg.com
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET

Claims

You can report your claim online anytime. Click here to report your claim now.

If you have questions about an existing claim, please contact our claims team toll-free at 844-240-1233, available Monday – Friday, from 8AM to 4PM ET.

  • Agent Sales

  • Phone: 844-646-1507
  • Email agents@tinleg.com
  • Hours of Operation: Monday – Friday, 8AM to 4PM ET

Shipping and Delivery Policy

We deliver all policies immediately by email. If you would prefer to receive a mailed copy of your policy, we are happy to provide this. Please contact customer service at 844-240-1233 to request this. We are available seven days a week, from 8AM to 10PM ET.

Press Inquiries

Email: press@tinleg.com